01/07/2015 – Over 1.1 million Germans booked their holidays with TUI over the summer months of 2015. The 76,000 employees of the TUI Group ensure everything runs smoothly around the globe. The subject of the first policyLOUNGElive was the efforts the TUI Group goes to in order to ensure their guests not only have a great holiday, but one that is reliable and safe too. Ulrich Heuer, Leader of the TUI Support Center, explained how the TUI organisation prepares for their busiest time of the year. He was connected via video conference and we spoke to him just a few days after the attack on the Tunisian resort of Sousse.